TRUSTED SUPPORT WORKERS

Through the delivery of bespoke support, our experienced and professional team are dedicated to providing a higher quality of life to you and your loved ones. We understand the desire to live independently when you have had to rely on others in the past, which is why the team at Well Health Care are passionate about providing guidance that leads to aspects of independent living from the comfort of your community and home. We are a team of purposeful support workers who genuinely care about you, your health and your happiness and aim to collaborate with you and your loved ones to continuously work on this to enhance your quality of life.

THE BEST CARE FOR YOUR LOVED ONES

Well Health Care aim to alleviate the pressure off you and your loved ones by taking your health and happiness into our hands. Our care professionals are here to provide top-quality support and strive to find the most appropriate solution for your individual care needs regardless of your disabilities physical or intellectual or any other degenerative diseases that may impact your quality of life. We promise to listen to your concerns and goals and assist you in achieving or solving them. Our Support Workers aim to empower and encourage people with disabilities to reach for the stars, we truly believe everyone is deserving of living an equally fulfilling life.

ABOUT US

Dedicate yourself to a higher quality of life!

Well Health Care was founded in 2018 with a mission to bring high-quality and enriched living to the lives of people with disabilities across Melbourne. Our team is made up of passionate and purposeful care workers dedicated to delivering a higher quality of life. We provide disability and NDIS support, aged care support, private care, and group activities.

Knowing we have been able to make an impact on the lives of so many thus far gives us the drive to continue to deliver on our mission now and into the future. Everyone deserves to live an equally fulfilling and enriched life and we are dedicated to helping you and your loved ones achieve this in many forms.

OUR CARE SERVICES

Need Guaranteed Quality Care?

The experienced team of support workers at Well Health Care have curated a number of key services to enhance your quality of life. Our services all aim to ensure everyone has equal opportunity to live an independent, fulfilling, and sustainable life that is not defined or withheld due to disability of any kind.

We provide services across Melbourne, aiming to impact the lives of every client and family we engage with. Our services are available for people of all ages, ranging from young children through to the older members of the community.

Well Health Care is a registered NDIS provider with trusted and experienced support workers across Melbourne. Disability support allows people living with a disability to have the support and guidance needed to achieve their desired goals and live the life they want.

Disability support is there to encourage independent living, while having the security of knowing you have someone advocating for you along the way. The Well Health Care team are passionate about empowering and encouraging all clients to fulfill their dreams.

Support workers aspire to help people with disabilities unlock their fullest potential including learning new skills and capabilities and stepping outside of their comfort zone.

We understand you want to provide the very best support for your loved ones as they begin to need that extra support and care. Our experienced support workers are here to alleviate any concerns for you and your loved one. Aged care encompasses assisting the elderly members of our community to enjoy the life they are living without having to put strain or pressure on those closest to them.

There is no single way to care for someone, at Well Health Care we provide bespoke programs and facilities to cater to each client’s individual needs. We work with you to identify the kind of support and services you feel would be suited to you and your family.

While everything around you may be changing, it is nice to keep your home comforts near. At Well Health Care, we offer tailored private care inside the comfort of your own home. The private care service offers you a top-level of support delivered by our passionate and experienced support workers.

Private in-home care offers the flexibility to stop or start care at any given time, which gives you that extra freedom and peace of mind. Having care delivered to you in your home means you are given the one-on-one personalised experience with the undivided attention of your support worker. This service can be self-funded or through government funded packages pending your eligibility.

Staying connected and engaged in the activity is important to enhance your quality of life, we offer group activities including:

Arts and Crafts
Music
Games
Community events
Shopping
Sport

Well Health Care appreciate the importance of stepping outside of your comfort zone and taking on new experiences, participating in our range of group activities gives you or your loved ones the opportunity to connect with other people who may share similar interest or simply a chance to make a new friend.

Getting Started

When you’re ready to get started on your Well Health Care journey, we appreciate that care is not a one-size-fits all experience and are committed to delivering a service that is unique to the needs and goals of you and your loved ones.

HOW DOES IT WORK?

1

Assess your current
circumstances

The Well Health Care Team will sit down with you to discuss yours or your loved one’s individual needs, goals, and aspirations to ensure we find the most appropriate service. We understand this can be confronting and ensure we have a team of passionate, kind and understanding care workers who will make this experience as smooth as possible.

2

Discuss the support services
we have available

We will sit down together to discuss the many services and sub-services available to you. This will help us identify which program would best suit you and your needs. We always strive to deliver the best care possible and ensure this step helps us achieve this.

3

Create and implement a plan
to optimise your experience

Now that we have assessed your current circumstances and identified which service would best suit you, we will create a plan to get you started as soon as possible. Please be assured we can make changes to your service at any given time should you decide it isn’t right for you.

HOW WE CAN SUPPORT YOU

On top of providing tailored care to each of our clients, we are also able to support you throughout the entire process. We pride ourselves on upholding a high-level of organisation and communication between you and your loved ones, this ensures we can stay on top of things and that you are getting the care you deserve.

Some of the tasks included are:

Communicating with you and your loved ones via letter, email, phone call and SMS.
Talking about and documenting your current goals and the progress you have made so far.
Meeting with your providers.
Collecting information and writing reports.
Keeping a record of the support service you are getting and how both yourself and our experienced team feel you are progressing.
Meeting with you and your family.
Liaising with service providers including NDIS regarding matters such as funding.
Research further providers that may be able to assist you.

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If at any time you feel we could be doing more (or less) to support you, we are always open to hearing your feedback. Please get in touch with your assigned support worker or our office to provide feedback.

Our Accreditations

❝ Getting Well Health Care has been the biggest relief. We’ve never had this much peace of mind." -Carl, Son

❝ Everyone’s been so easy to work with. I know I’m in good hands with anyone in their team." - Ana, Patient

FREQUENTLY ASKED QUESTIONS

Got a quick question about our services?
Let us help!

What is the role of a support worker?

A support worker is a professional who is responsible for assisting those living with disabilities both physically and mentally to live a fulfilling life whilst encouraging independent living.

When would you need a support worker?

It is recommended you engage in a support worker when you or your loved one requires assistance performing day-to-day tasks.

Do you have funding available for your in-home private care?

Yes, we have NDIS, Aged Care, Private Care and Home Care Packages. Get in touch to discuss further.

How do I know if I am available for NDIS supported programs?

The NDIS is available to people who have a disability caused by a permanent impairment. We recommend visiting https://www.ndis.gov.au/applying-access-ndis/am-i-eligible to see if your circumstances are applicable.

How do I apply for NDIS?

To apply for NDIS, you would need to submit an NDIS access request form. This is available along with further information on the NDIS website or by clicking the link here https://www.ndis.gov.au/applying-access-ndis.

What if I don’t connect with my support worker?

Connecting with your support worker is important, if you aren’t connecting with your support worker, we can work with you to allocate someone more suitable.

What group activities do you have?

WHC have several group activities including Arts and Crafts, Music, Games, Community events, Shopping and Sport.

How do I submit a referral?

A referral form can be found on our referral page, please ensure you have all key information available.

Do you offer vaccinations?

Yes, we have a team of registered nurses with more than 10 years of community nursing experience who able to assist and coordinate with medical professionals to provide a top-level of care to you. This service will be conducted in the comfort and safety of your own home.

Let us help you make you and your loved ones’ life easier

Our team is specialised in a wide array of in home and external care services, request a callback, speak to the team and we’ll be able to tailor a care solution to suit you and your family’s needs.

Fill out the form and we’ll get back to you within 24 hours

For more information on our pricing, please refer to the NDIS pricing arrangements here which we strictly follow.

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Everyone’s welcome here!

At well health care, we believe in inclusivity, no matter the race, gender, age or beliefs, you’re welcome here and we vow to give everyone the same 5-star treatment.

We acknowledge Aboriginal and Torres Strait Islander peoples asthe traditional custodians of the land we work on, and we pay ourrespects to elders past, present and emerging.

TRUSTED SUPPORT WORKERS

THE BEST CARE FOR YOUR LOVED ONES

Dedicate yourself to a higher quality of life!

Need Guaranteed Quality Care?

DISABILITY & NDIS

AGED CARE

PRIVATE CARE